1. Introduction

Covenant Law LLC (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage our legal services, or opt in to receive SMS/text messages from us.

By using our website, providing personal information, or opting into our SMS messaging service, you agree to the terms of this Privacy Policy.

2. Information We Collect

1. General Website and Client Information:
   – Personal Information: Name, address, phone number, email, and any details you provide when contacting us or requesting legal services.
   – Case-Related Information: Information necessary to evaluate, provide, or represent you in legal matters.
   – Technical Information: IP address, browser type, and data collected automatically through cookies or analytics when you use our website.
   
   b. SMS/Text Messaging Information:
   – Personal Information: Phone number, name, email address (if provided).
   – Case-Related Information: Case number and client ID (if applicable), relevant details necessary for effective communication regarding your case.
   – Message Data: Content of SMS messages sent and received, delivery status of SMS messages, and interaction data related to SMS communications.

3. How We Use Your Information

1. Communication:
   – Providing case updates and essential information via SMS and email.
   – Responding to client inquiries and delivering necessary legal support.
   
   b. Service Improvement:
   – Understanding and analyzing how our SMS services are used.
   – Improving communication methods to better serve clients.
   
   c. Legal Compliance:
   – Complying with applicable laws and regulations.
   – Responding to lawful requests and legal processes.

4. Sharing Your Information

We do not sell or rent your personal information. We may only share your information in limited circumstances:

– Service Providers: Trusted third-party vendors that assist us in operating our website, IT systems, or SMS messaging platforms. These parties must maintain confidentiality and security.
– Legal Requirements: When required by law, regulation, subpoena, court order, or government demand.

5. Security of Your Information

We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

– Opt-Out of SMS: You can opt out of receiving SMS messages at any time by replying STOP to any message or by contacting us at maulik@covenantlawgroup.com. Reply HELP for assistance.
– Access and Correction: You may request access to or correction of your personal information by contacting us at the same email address.
– Cookies: You may disable cookies in your browser settings, though certain website features may not function properly without them.

7. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective upon posting to our website or by email notification. Please review this policy periodically.

8. Contact Us

For questions or concerns about this Privacy Policy, SMS/text messaging practices, or your data rights, please contact:

Office Manager: Maulik Patel
📧 maulik@covenantlawgroup.com
📍 1131 N Prospect Ave, Itasca, IL 60143